TERMS & CONDITIONS
PLEASE ENSURE YOU READ THESE TERMS AND CONDITIONS CAREFULLY. YOU ARE REQUIRED TO ACCEPT THEM IN ORDER TO USE THIS SITE. YOU WILL BE REQUIRED TO CONFIRM YOUR ACCEPTANCE OF THEM FORMALLY WHEN PURCHASING PRODUCTS THROUGH THIS SITE.
1. Name of supplier
Sareena founder of Serene baby massage & yoga owner of the website.
2. Your capacity to enter into contracts
By placing an order with us, you warrant that you are:
(a) legally capable of entering, and have the authority to enter, into binding contracts; and
(b) at least 18 years old.
(c) your baby is currently healthy,well.and has no underlying health issues. Please consult your GP before any massage or yoga if you are unsure.
3. Placing an Order
3.1. By placing an order for any products, you make an offer to purchase and pay the relevant price for the Product you have chosen (an “Order”).
Digital Products only
Purchase for yourself
3.3. Upon placing an Order, you will be sent an acknowledgement email confirming and accepting your order. At this point, there will be a binding contract between us.
Physical Products (including digital product – online course)
Purchase for yourself
3.4. Upon placing an Order, you will be sent an acknowledgement email confirming and accepting your order. At this point, there will be a binding contract between us.
Purchase as a gift
3.5. Upon placing an order, you will be sent an acknowledgement email confirming and accepting your order. Your order will be accepted when we issue a dispatch email, at which point, there be a binding contract between us..
4. Pricing (and VAT)
The price for our products are quoted on our website, except in cases of obvious error.
All prices are inclusive of VAT. Prices may change from time to time, but changes will not affect Orders that have already been acknowledged.
In the event that products listed on our website are incorrectly priced, where the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we are under no obligation to provide the product to you at the incorrect price, even after your order has been acknowledged.
5. Payments
You will need to make payment at the time you place your order. All payments must be made by credit or debit card. We accept payment from all major credit and debit cards including Mastercard and Visa and payments with Paypal. We will charge your credit, debit card or your Paypal account at the time that you place your order.
Please note that we will not be able to grant access to the Digital Content until the funds have reached our bank account.
6. Delivery of Physical Products
If we receive your order Monday – Friday before 12pm (GMT), it is our aim to process your order and dispatch your items on the same day. Please note that this may vary during busy periods.
7. When access to the Digital Content will be granted
When purchasing our course for yourself our aim is to allow immediate access to the Digital Content. When purchasing our course as a gift, the recipient will gain instant access upon registering on our website using the access code provided as part of their product. You agree that unforeseen technical problems can, on occasion prevent this. In these circumstances, we will resolve these as soon as is reasonably possible during usual business hours in the United Kingdom (i.e. between 9am and 5pm Monday to Friday, excluding bank/public holidays). If we are unable to resolve the problem within 14 days, you will have the right to cancel.
8. Use of the Digital Products
Subject to these terms and conditions and you paying for the rights to use the Digital Products, we grant you a non-exclusive, non-sub-licenceable and non-assignable right to use the Digital Products for your personal purposes. No ownership or copyright in any Digital Product shall pass to you.
You may NOTt:
- Share your login/access details with other parties.
- Copy the Digital Products.
- Rent, loan, translate or modify the Digital Products.
- Place the Digital Products on any website or social media website or forum, or on the internet generally.
9. Cancellation and refund rights
DIGITAL PRODUCTS
YOU WILL LOSE THE RIGHT TO CANCEL THE CONTRACT ONCE YOU, OR THE THIRD PARTY INDICATED BY YOU, BEGIN TO VIEW ANY OF THE ONLINE COURSE CONTENT ON OUR WEBSITE.
9.1 No refund is available in respect of any online course or digital content after enrollment through bank transfer or Paypal due to the nature of instant access to all the course material.
10. Contact details
Complaints or comments: If you have any complaints about our Products or services or any aspect of the way we have dealt with your order please email
Cancellation or returns: If you wish to cancel the contract please email [email protected]
11. Guarantee
We guarantee that the Digital Content will be free from any defects for 12 months from the date of purchase. Your statutory rights are not affected by this guarantee.
.12. Limitation of liability
12.1. If the Digital Content is defective, we shall have no liability to you unless you notify us by way of email ([email protected]) of the problem. We would normally expect that you would tell us within 7 working days of first attempting to access the Digital Content.
12.2. If you do not receive access to the Digital Content within 30 days of the date on which you ordered it, we shall normally have no liability to you unless you notify us by way of email ([email protected]) of the problem. We would normally expect that you would tell us within 7 days of the date on which you ordered the Digital Content.
12.3. If you notify a problem to us under this condition, our only obligation will be, at your option:
12.3.1. to make good any failure to gain access to the Digital Content; or
12.3.2. to refund to you the amount paid by you for the Digital Content in whatever way we choose.
12.4. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as per clause 15.3.2 above.
12.5. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded.
13. These terms and conditions are binding
Our intention is that these terms and conditions will set out the agreement between you and us. The agreement is a contract and is binding on both you and us. Before you enter into a contract with us, please read all of these terms and conditions carefully. Make sure that they contain all that the matters you would like to see and that they do not contain any matters which you do not feel comfortable agreeing to. If you would like to see any changes please let us know, preferably by email [email protected] You can find our contact details in clause 10 above.
14. Law and jurisdiction
The terms and conditions are governed by English law and you and we will submit to the non-exclusive jurisdiction of the English courts.
15. Third parties
This contract does not allow any person, other than you and us, to enforce any terms and conditions (for the purposes of the Contracts (Rights of Third Parties) Act 1999).